Website Maintenance & Support
Beyond that, your website will be maintained, monitored, and supported in our secure facilities, which are staffed 24 hours a day, 7 days a week by real people who ensure your site is up and running all day and all night.
Website Hosting
You no longer need to maintain and pay for a separate hosting service each month. Front Porch Solutions can manage this part of your website as well as the design and marketing angles.
We offer three hosting packages, each of which is designed to meet the needs of small, medium-sized, and large businesses. Read more about our hosting offerings.
Website Statistics
Our customers have access to their statistics and/or receive regular reports on their website traffic. This information allows you to know how many visitors you have, where they come from, how long they stay on your site, which page is most popular, which page is causing people to leave your site, what day of the week brings you the most traffic, and 43 other facts that you absolutely must know. The stats are presented in an easy-to-read, "graphical" format, which makes it easy for you to see the trends over time.
Unlimited Content Updates
A dull, boring, outdated website is no place visitors want to be. We update your website with fresh content as often as you supply it to us. There is no limit on updates, and we don't charge by the hour. Simply email your content to us and we'll post it in the appropriate section of your website in less than 48 hours. On the internet, freshness wins and sells!
Daily Backup
We all know that, despite the best-laid plans, accidents and mishaps can still happen. That's why it is always a good idea to be prepared. Every day we create and compile a complete backup copy of your entire website. We then archive it in a safe place in case disaster should strike. We can instantly revert back to an earlier version of your website, should the need arise.
Monthly Website Maintenance
Our monthly website maintenance duties start with compressing your graphics to ensure images load quickly. We then check the load speed of each page on your website and make improvements to make it load faster. Next, we search for broken links coming into or going out of your website and immediately patch the "holes." The last website maintenance item on our list is to find and log your backlinks, which are the websites that link to your site. Backlinks are on of one of the most coveted currencies on the Internet.
Keyword Development
We identify keyword phrases likely to be used by your potential customers. This list will include keyword phrases suggested by you as well as phrases found while researching your industry and competing sites. The keywords we target for your site will be updated and amended frequently to guarantee you receive the most timely and relevant representation possible.
Metatags Creation
Meta what? Metatags are hidden bits of code built into your website that "speak" to search engines and directories to communicate different types of information. We create META information including Title, Description, Keywords, and Robots.txt for each page in your website. This invisible information improves your search engine positioning.
Page Optimization
Search engines seek out and reward properly written HTML. We optimize all page content from the beginning and continue this service throughout the maintenance process. Front Porch Solutions ensures your page contents includes accurate keyword density, word count, and formatting. We make sure images are properly labeled and that link anchor text is relevant. Every website update stays in line with a logical site architecture and user-friendliness, both of which are key to optimization.
Usability Scan
One of the top causes of website failure is poor navigation. Think of it like this: if a potential customer on your site can't find what he or she is looking for, it doesn't exist. We analyze your website to find potential design and navigation issues and then collaborate with you to correct those issues.
Unlimited Free Support
To put it quite simply, we're here to help and advise you on any aspect of your website. No matter what you need, just give us a call. We also offer 24/7 toll free technical support should you ever have questions or need help with your hosting service, domain name, or email.
You'll get access to your online dashboard, where you can:
- Request changes and ask questions
- Upload new content, images, and documents
- View the status of a request
- Receive email or RSS updates
- Communicate with our team
- View archive of all work requests
Get Started
Do you enjoy working with your web design agency or even your web hosting company this much? If not, you should probably call Front Porch Solutions.
If you would like to submit a project brief, please send it as an attachment via email to info [at] frontporchsolutions [dot] com.