CELL PHONE REPAIR

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THE CLIENT

CPR Cell Phone Repair is the nation’s largest mobile repair franchise, servicing individuals, schools, and businesses. Whether you have a broken phone, tablet, or laptop, CPR provides professional, affordable repair solutions.

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THE CHALLENGE

CPR wanted to take its website and marketing efforts to the next level in order to grow the network and reach new customers. In order to do so, the company needed to modernize its marketing efforts and revamp its brand.

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THE APPROACH

By managing email marketing and social media, as well as producing a new website that reflected the professionalism of the company’s repairs, Front Porch Solutions not only met, but exceeded the goals of CPR.

cpr website design by front porch solutions

Since working with Front Porch Solutions, we’ve seen our website traffic and online presence explode. In fact, the FPS team has grown our organic traffic by 360% since 2014!

Not only is each member of the team friendly and knowledgeable, but they also work hard to keep up with the rapid pace of change in our industry and steady growth of our franchise network. FPS has not only met, but has far exceeded our expectations.

– Josh Sevick, President of CPR Cell Phone Repair

Website Redesign & Optimization

From design and content to search engine optimization and more, Front Porch Solutions built the new CPR Cell Phone Repair website from start to finish. But when a new website goes live, the work doesn’t stop there.

Maintaining a website, monitoring analytics, and driving traffic are just a few of the things our team continues to do to ensure the CPR Cell Phone Repair website is running optimally.

new cell phone repair website by front porch solutions

Delivering Results

Through our online marketing efforts, Front Porch Solutions has drastically improved CPR’s organic search results, lead generation, and more. Since becoming CPR’s internet marketing provider in February of 2014, we have increased organic traffic to the CPR website by 360%. Additionally, we have increased the organic traffic of individual stores by nearly 8%.

cpr website home page by fps

cell phone repair print collateral by front porch solutions

Signage & Marketing Collateral

Our graphic design team has created a number of visually appealing print materials to be used at both the store-level and the corporate level. Brand consistent design and original content have been incorporated into all of CPR’s deliverables created by Front Porch Solutions.

From store signage, coupons, and A-frames to prospective franchisee sales folders, reference cards, and more, the Front Porch Solutions design team is behind almost any CPR Cell Phone Repair print marketing collateral you see.

 

Email Marketing

By producing creative and engaging monthly email campaigns for CPR Cell Phone Repair, we are able to reach over 180K+ existing CPR customers, keeping the brand at the top of their mind.

In order to create more effective email campaigns, we run a variety of A/B testing. Through A/B testing, we are able to determine what types of subject lines, calls to action, and imaging produce the best results among CPR customers.

email marketing for cpr by front porch solutions

Social Media & Community Management

Brand awareness and relationship building are at the core of our CPR Cell Phone Repair social media marketing efforts. By creating engaging content and brand specific imaging, we are able to not only build a relationship with our existing audience, but also increase brand awareness amongst new audiences.

As of September 2016, Front Porch Solutions has grown CPR’s Facebook following by more than 400%, Twitter following by nearly 80%, and LinkedIn following by nearly 70%. Additionally, we have created a Pinterest account for the brand in order to engage users and drive users to the CPR website. By continually working on social media strategy and social advertising, we plan to grow CPR’s social following indefinitely.

cpr pinterest management by front porch solutions

 

 

cpr social media by front porch solutions